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Frequently asked questions about our products and services.

What are your products used for?

All our products are for laboratory research purposes only. They are intended for in-vitro research, biochemical experiments, and scientific investigation. None of our products are intended for human use, consumption, or clinical applications.

How do I store peptides?

Most peptides should be stored at -20°C or below in a freezer. Once reconstituted, peptides should typically be stored at 4°C and used within the recommended timeframe. Always refer to the specific product documentation for storage instructions.

What is your minimum order quantity?

We offer flexible ordering with no strict minimum order quantity for most products. However, bulk pricing benefits begin at orders of 10+ units per product. Contact our sales team for specific requirements.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. We use reliable courier services and can arrange special handling for temperature-sensitive compounds.

How can I verify product purity?

Every batch comes with a Certificate of Analysis (COA) from third-party laboratories confirming purity levels. COAs include HPLC and mass spectrometry results. You can download COAs from our Test Results page.

What payment methods do you accept?

We accept various payment methods including bank transfer, credit card (where available), and cryptocurrency (for select orders). Contact us for payment options suitable for your region.

Are your products GMP certified?

Our manufacturing partners operate under ISO certified quality management systems. We can provide documentation regarding manufacturing standards upon request for specific products.

Can I order custom peptides?

Yes, we offer custom peptide synthesis services. We can produce sequences from 5 to 100+ amino acids with various modifications. Contact our team with your requirements for a quote and timeline.

Still have questions? Our team is here to help.